2023 Kia Soul Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2023 Kia Soul?
The NHTSA-sourced record supplied lists 22 recall entries that relate to Kia Soul model years and systems identified by component (transmission, steering, engine, catalytic converter, accelerator pedal, structure, and steering rack). Most entries address steering pinion/plugs, engine and catalytic converter overheating, accelerator pedal fractures, and transmission/park mechanism software updates; consequences include loss of steering, engine stall, fire risk, and unintended vehicle movement. Although the provided recalls span multiple model years, Nalley Kia recommends owners of a 2023 Kia Soul check VIN-specific status so we can confirm which recalls apply to your exact vehicle. For immediate help, call Kia customer service at 1-800-333-4542 or contact Nalley Kia service to review your VIN and next steps.
How do I check if my 2023 Kia Soul has an open recall?
You can check your VIN online at the NHTSA recall lookup or bring your VIN to Nalley Kia and we'll check it free of charge. To get hands-on verification and recommended repairs, schedule service with Nalley Kia in Lithonia, GA and our factory-trained technicians will confirm open recalls and advise next steps. We use OEM diagnostic tools and direct NHTSA/Kia campaign references to ensure accuracy, and recall repairs are performed at no cost under the manufacturer program.
How much does a 2023 Kia Soul recall repair cost?
Manufacturer recall repairs are free of charge to the owner when performed at an authorized Kia dealer. Nalley Kia performs recall work using genuine OEM parts and factory-trained technicians at no cost under the recall program; if additional unrelated repairs are requested, we can discuss options and payment plans. We also offer service financing so you can get service now and pay later; ask our service advisors when you schedule service.
Can I get my 2023 Kia Soul recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized dealer to ensure the correct OEM parts, software updates, and official remedy tracking — the safe, proper choice is a certified franchise dealer. Nalley Kia is a factory-authorized Kia dealer with trained technicians, OEM diagnostic equipment, and direct access to manufacturer parts and technical service bulletins; we ensure the repair is recorded with Kia and the NHTSA.
How long does a 2023 Kia Soul recall repair take?
Turnaround varies by campaign: many software updates or inspections can be completed same-day, while engine or steering component replacements may require more time. When you schedule appointment with Nalley Kia we provide an estimated timeframe based on the specific recall; we prioritize safety and swift completion and can advise on loaner or shuttle options when available.
Does an open recall affect my 2023 Kia Soul's trade-in or resale value?
An unresolved recall can negatively affect resale or trade-in value because some buyers and dealers check NHTSA records and VIN history before purchase. Resolving recalls at Nalley Kia protects vehicle value and avoids potential buy/sell issues — visit our trade-in page to learn more about appraisal after recall completion.
Can I fail a state inspection because of an unresolved 2023 Kia Soul recall?
State inspection rules vary; some safety-related recalls (steering, brakes, airbags) can affect roadworthiness determinations in certain jurisdictions. Nalley Kia can verify open recalls and complete required safety remedies so your 2023 Kia Soul meets inspection requirements; service specials may be available to support the visit.
2023 Kia Soul Recall Summary
The table above summarizes NHTSA-recorded recall items related to Kia Soul components. Nalley Kia in Lithonia, GA recommends VIN verification and prompt service; to schedule service or learn about current service specials, contact our team today. This summary is based on NHTSA recall records and manufacturer campaigns; owners should confirm VIN applicability with Nalley Kia.

Recall Service & Dealership Highlights

Recall Summary

22 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

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Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

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Steering7
FREE7 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

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Engine5
FREE5 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence

An engine compartment fire increases the risk of injury.

Corrective Action

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia is currently developing a Knock Sensor Detection System (KSDS) software update, which when available, will be performed by dealers free of charge. The recall is expected to begin January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

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Catalytic Converter3
FREE3 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence

Piston damage may result in an engine stall, increasing the risk of crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Corrective Action

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

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Accelerator Pedal2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Consequence

If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

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Structure1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Consequence

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Corrective Action

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for th

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Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

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Steering Rack2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2016 Kia Soul and Soul EV vehicles manufactured January 18, 2014, to September 30, 2015. In the affected vehicles, the adhesive used to secure the steering pinion gear to the steering gear assembly may have insufficient strength, and as a result, the pinion gear may separate from the steering gear assembly.

Consequence

If the pinion gear separates, there would be a loss of steering which could increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and, if necessary, replace the pinion plug that secures the pinion gear. Dealers will also install a set bolt for additional reinforcement. These repairs will be performed free of charge. The recall began on December 8, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC125.

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