2021 Kia Soul Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2021 Kia Soul?
The NHTSA has recorded 22 recalls affecting related model years and systems that can also impact the 2021 Kia Soul, covering steering, engine, catalytic converters, accelerator pedal, transmission systems and structure components. These recalls include steering pinion plug failures that can cause loss of steering, engine and catalytic-converter issues that can cause stalls or fire, accelerator pedal fractures, and transmission/park-gear software updates in EV variants. All official recall details are listed by the NHTSA and Kia; owners should verify their VIN for exact applicability.
How do I check if my 2021 Kia Soul has an open recall?
Check your VIN at NHTSA.gov or contact Nalley Kia's service team to confirm open recalls instantly. You can also call Kia customer service at 1-800-333-4542 for manufacturer records, or bring your VIN to Nalley Kia and we will check for free. If you want hands-on assistance, schedule service and our factory-trained technicians will verify recalls using OEM diagnostic tools.
How much does a 2021 Kia Soul recall repair cost?
Manufacturer recall repairs are free of charge to the vehicle owner. Kia-authorized dealers, including Nalley Kia, perform recall work using OEM parts and factory-trained technicians at no cost under the recall program. If you need other non-recall repairs or want to combine services, check our service specials and ask about service financing so you can get service now and pay later.
Can I get my 2021 Kia Soul recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure OEM parts, factory diagnostics, and proper software updates; Nalley Kia is your local certified Kia dealer for recall work. Independent shops cannot always access manufacturer software updates or warranty recall parts; using a franchise dealer preserves safety compliance and manufacturer records. To avoid delays and protect resale value, use an authorized dealer like Nalley Kia; schedule appointment online if you find an open recall.
How long does a 2021 Kia Soul recall repair take?
Repair time varies by recall: many software updates or inspections take under an hour, while part replacements or engine work can take several hours to a day. For steering pinion inspections or catalytic converter and engine repairs, allow more time for diagnostics and any parts replacement. Book ahead using our schedule service page and ask about loaner options—Nalley Kia staff will give a time estimate when you arrive.
Does an open recall affect my 2021 Kia Soul's trade-in or resale value?
An unresolved recall can reduce trade-in offers and buyer confidence because many dealers and private buyers check recall status before purchase. Having recalls remedied at a certified dealer like Nalley Kia protects resale value and documents proper factory repairs on the vehicle history report. If you plan to trade in, visit our trade-in page at sell-your-car-online.htm and bring proof of completed recall service to maximize value; we also offer service financing for non-recall work.
Can I fail a state inspection because of an unresolved 2021 Kia Soul recall?
In some states and inspection programs, safety-related recalls (like steering or engine fire risks) can affect compliance; unresolved safety recalls can be flagged during inspections. Resolving recalls with Nalley Kia ensures your vehicle meets manufacturer safety updates and helps avoid inspection complications. Contact Nalley Kia in Lithonia, GA for guidance and to schedule service—we can confirm recall status and perform required repairs using OEM parts.
2021 Kia Soul Recall Summary
The recalls above are compiled from NHTSA records and Kia manufacturer notifications. If your 2021 Kia Soul may be affected, contact Nalley Kia in Lithonia, GA to verify your VIN and schedule service—all manufacturer recall repairs are performed free of charge by factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2021 Kia Soul has related NHTSA records that show multiple safety-related recalls affecting steering, engine, catalysis and accelerator systems; these issues can increase the risk of loss of steering, sudden engine stall, or engine compartment fire if left unaddressed. Addressing recalls promptly reduces the chance of collision or injury, and it also protects occupants and bystanders. At Nalley Kia we treat safety as the top priority: our factory-trained technicians perform inspections with OEM diagnostic tools and follow Kia’s official corrective procedures. Many steering recalls require inspection and securing or replacement of the steering pinion plug to prevent pinion-gear separation and potential loss of steering. Engine and catalytic-converter related recalls can involve ECU logic updates or part replacement to prevent overheating, piston damage, and possible fire. Because these repairs are performed under the manufacturer recall program, they are completed free of charge; if you require other services at the same visit, ask about our service specials or service financing so you can get service now and pay later. We encourage owners in Lithonia and surrounding communities to act quickly—schedule service today so trained technicians can confirm open recalls and perform the correct, certified repairs.

Your Certified Recall Experts

Nalley Kia in Lithonia, GA is a full-service Kia franchise dealership staffed by factory-trained technicians who use OEM parts and Kia-approved diagnostic systems; this ensures recall repairs follow manufacturer procedures and maintain your vehicle’s warranty and safety records. Choosing a certified dealer for recall work is important because some fixes require software updates only available through the manufacturer, genuine Kia replacement components, and installation protocols that independent shops may not have access to. Nalley Kia services drivers across Lithonia, Decatur, Conyers, and the greater Atlanta area, offering transparent estimates, verified repair documentation, and friendly support to explain recall applicability for your 2021 Kia Soul. All manufacturer recall repairs are free, and our service advisors will confirm the recall number, explain the corrective action, and advise on estimated return time. If you want to book quickly, schedule appointment online or call our service department; don’t forget to check our service specials to see additional savings for non-recall maintenance. Trust Nalley Kia for safe, certifiable recall repairs near me in Lithonia and the surrounding communities.

Next Steps for Owners

If you suspect an open recall on your 2021 Kia Soul, the fastest way to proceed is to check your VIN at NHTSA.gov and then bring the vehicle to Nalley Kia for confirmation and repair; our technicians will verify recall applicability at no charge and advise on next steps. Typical procedures include an initial inspection, necessary software updates, or replacement of affected components such as a steering pinion plug or catalytic converter; many software or inspection items can be completed the same day, while parts replacements may require additional time. To make the visit seamless, schedule service online, bring your registration and VIN, and our team will provide an estimated turnaround time. If you need payment flexibility for any non-recall services, we offer service financing so you can get service now and pay later. Nalley Kia serves Lithonia, Conyers, Stone Mountain, and the broader Atlanta region—if you’re searching for a “Kia recall service near me,” our dealership offers OEM repairs, factory diagnostic tools, and documented manufacturer fixes that protect your vehicle’s safety and future value.

Protect Your Resale Value

Unresolved recalls can negatively impact trade-in offers and resale value because many buyers and dealers check NHTSA records and vehicle history for open safety recalls before purchase. Resolving recalls at a certified dealer protects your 2021 Kia Soul’s value by documenting that manufacturer-required safety repairs were completed with OEM parts and factory procedures. Nalley Kia provides official recall repair records that you can present to potential buyers or appraisal services; having recalls addressed reduces negotiation risks and makes the vehicle more marketable. If you’re preparing to sell or trade, start by having us check your VIN and verify recall status—then request an appraisal or visit our trade-in page to see how completed recall work improves offers. We also offer service financing for non-recall maintenance that can help you get necessary repairs done immediately while protecting your vehicle’s long-term value.
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Recall Summary

22 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

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Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering7
FREE7 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

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Engine5
FREE5 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence

An engine compartment fire increases the risk of injury.

Corrective Action

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia is currently developing a Knock Sensor Detection System (KSDS) software update, which when available, will be performed by dealers free of charge. The recall is expected to begin January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

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Free recall check · No appointment needed

Catalytic Converter3
FREE3 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence

Piston damage may result in an engine stall, increasing the risk of crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Corrective Action

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

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Accelerator Pedal2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Consequence

If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

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Free recall check · No appointment needed

Structure1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Consequence

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Corrective Action

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for th

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Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering Rack2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2016 Kia Soul and Soul EV vehicles manufactured January 18, 2014, to September 30, 2015. In the affected vehicles, the adhesive used to secure the steering pinion gear to the steering gear assembly may have insufficient strength, and as a result, the pinion gear may separate from the steering gear assembly.

Consequence

If the pinion gear separates, there would be a loss of steering which could increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and, if necessary, replace the pinion plug that secures the pinion gear. Dealers will also install a set bolt for additional reinforcement. These repairs will be performed free of charge. The recall began on December 8, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC125.

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Free recall check · No appointment needed

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