2019 Kia Soul Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2019 Kia Soul?
The NHTSA records include 22 recall reports across the Kia Soul model range that may affect different model years and components; not every recall applies to every year. Commonly reported components include steering/pinion plug issues, engine and catalytic-converter overheating, accelerator pedal fractures, and transmission parking/gear position concerns. Many of these campaigns target earlier model years (2010–2016) and select engines, while a few notices cover 2020–2021 engines; owners should verify applicability by VIN with NHTSA or our service team. For help confirming whether your 2019 Kia Soul is included, you can schedule service with Nalley Kia and we'll check your VIN at no charge.
How do I check if my 2019 Kia Soul has an open recall?
The fastest way is to check your VIN at NHTSA.gov or bring the VIN to Nalley Kia and we will confirm the status for free. You can also call Kia customer service at 1-800-333-4542 for manufacturer confirmation, but our factory-certified technicians will verify recalls using OEM diagnostic tools when you schedule service. We recommend checking before selling or trading your vehicle because unresolved recalls can affect resale or trade-in value.
How much does a 2019 Kia Soul recall repair cost?
Manufacturer recall repairs are free of charge to the vehicle owner when performed at an authorized Kia dealer. Nalley Kia performs recall repairs using OEM parts and factory-trained technicians at no cost under the manufacturer's recall program; if unrelated repairs are needed, we offer service financing—ask our service team about options. Always confirm free repair eligibility by VIN—our team will verify and explain any additional work if necessary.
Can I get my 2019 Kia Soul recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized dealer to ensure OEM parts, proper software updates, and warranty traceability; a franchise dealer is the recommended and safest choice. Nalley Kia is a certified Kia franchise dealer in Lithonia, GA with factory-trained technicians and OEM diagnostics, so we can complete recall work correctly and document the repair with the manufacturer. If you prefer, our service team can answer questions about independent shops, but any official recall remedy is recorded through the dealer network—please schedule service with us for free repair.
How long does a 2019 Kia Soul recall repair take?
Repair times vary by campaign and required parts or software updates, but most recall repairs range from a software update to a few hours; some engine or steering replacements may take longer. Nalley Kia will provide an estimated turnaround when you schedule appointment—we prioritize quick, safe completion and offer complimentary recall inspections. Check current offers on service specials and ask about service financing if additional work is needed beyond the free recall remedy.
Does an open recall affect my 2019 Kia Soul's trade-in or resale value?
Yes—open recalls can reduce trade-in and resale value because many buyers and dealerships check NHTSA records and VIN history before purchase. Resolving recalls at an authorized dealer like Nalley Kia in Lithonia, GA protects value and gives buyers confidence that OEM remedies were performed using genuine parts. If you plan to sell or trade, visit our trade-in page at sell your car online or bring the vehicle in so we can resolve recalls and maximize your offer.
Can I fail a state inspection because of an unresolved 2019 Kia Soul recall?
State inspection rules vary by state, but unresolved safety-related recalls can cause a vehicle to fail or raise issues during registration or insurance inspections in some jurisdictions. Nalley Kia recommends completing safety recalls promptly to avoid inspection or insurance complications; our certified technicians will perform required recall repairs free of charge. When you arrive for service, we will log the recall repair with the manufacturer and provide documentation for state or insurance purposes—book online to schedule service.
2019 Kia Soul Recall Summary
These summaries are based on NHTSA records; Nalley Kia recommends owners verify their VIN and schedule service for free recall inspection and repair. For details and manufacturer contacts see Kia customer service at 1-800-333-4542.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2019 Kia Soul may be included in multiple Kia and NHTSA safety campaigns that affect steering, engine, catalytic converter, accelerator pedal, and transmission systems; addressing these issues promptly protects you and your passengers. NHTSA records show 22 recall reports across the Soul model family—while not every recall applies to the 2019 Kia Soul, several documented defects illustrate real safety consequences such as loss of steering control, engine stall, unexpected vehicle movement, or increased fire risk. For example, steering pinion plug issues reported for earlier Soul model years can allow the pinion gear to separate from the steering gear assembly, which leads to a loss of steering and an elevated crash risk; catalytic-converter overheating notices can damage pistons and create conditions for engine stall or fire. Nalley Kia treats safety as our top priority: our factory-trained technicians diagnose potential recalls with OEM diagnostic tools, perform approved manufacturer remedies, and document the repairs with Kia—free under recall. Ignoring a recall can affect insurance claims, state inspections, and resale value; please schedule service with us for a free VIN check and prompt remedy, and check current service specials if additional maintenance is needed.

Your Certified Recall Experts

Nalley Kia in Lithonia, GA is the certified franchise dealer you can trust for recall repairs—our technicians are factory-trained, use Kia OEM parts, and operate manufacturer-level diagnostic equipment to ensure recall repairs meet Kia and NHTSA requirements. When a recall requires software updates or part replacement, only a franchise dealer has direct access to the specific repair procedures and parts tracking that properly close the recall with the manufacturer; this preserves your warranty and vehicle history. We serve Lithonia and neighboring communities including Decatur, Stone Mountain, Roswell, and Alpharetta, and we prioritize convenience: online scheduling, transparent estimates, and documented manufacturer reporting for every recall repair. All verified recall remedies are performed free of charge; for any unrelated repairs we offer service financing and maintain clear communication throughout the process. Protect your safety and vehicle records—schedule appointment with Nalley Kia and let our certified team handle the recall correctly the first time.

Check Your VIN Today

If you own a 2019 Kia Soul, the single best step is to check your VIN for open recalls—this can be done free at NHTSA.gov or by bringing your VIN to Nalley Kia where our service advisors will verify records and advise next steps. Many recalls are specific to model year ranges, engine types, and production dates; for example, campaigns affecting catalytic converters often target 1.6L GDI engines from 2012–2016, while some software or piston-related notices apply to later model engine batches. When you visit Nalley Kia we will inspect the vehicle, confirm any active campaigns, and explain the manufacturer-required corrective action—ranging from software updates to component replacement—all at no cost to you. Typical recall remedies are completed quickly, though some engine or steering repairs may require parts and longer appointment windows; we’ll give an honest time estimate when you schedule service. If you need service financing or want to review our current service specials, our advisors will outline options so you can get safe repairs now and pay later if necessary. Don’t wait—VIN checks and recall scheduling are free and protect your safety and vehicle value.

Protect Your Resale Value

Open recalls can negatively impact trade-in offers and private sale prices because many buyers and dealerships review NHTSA recall history and VIN reports before purchase; resolving recalls at Nalley Kia helps protect and often improves your vehicle’s market value. For the 2019 Kia Soul, unresolved safety campaigns—such as steering pinion or engine-related notices—may raise buyer concerns or require buyers to lower offers. Completing manufacturer recall work at an authorized Kia dealer not only removes the safety flag from vehicle history reports but also documents that OEM parts and approved repair procedures were used, which reassures prospective buyers and trade-in appraisers. Nalley Kia offers a streamlined recall remedy process, and we can assist with appraisal or trade-in questions—visit our sell your car online tool to begin. We also accept vehicles from across the greater Atlanta area, including Lithonia, Decatur, and Alpharetta, and we provide documentation after each recall repair to support sale, registration, or insurance needs—schedule service now to protect your vehicle’s value and buyer confidence.
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Recall Summary

22 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering7
FREE7 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Find Out If We Can Help

Free recall check · No appointment needed

Engine5
FREE5 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence

An engine compartment fire increases the risk of injury.

Corrective Action

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia is currently developing a Knock Sensor Detection System (KSDS) software update, which when available, will be performed by dealers free of charge. The recall is expected to begin January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

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Free recall check · No appointment needed

Catalytic Converter3
FREE3 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence

Piston damage may result in an engine stall, increasing the risk of crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Corrective Action

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

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Free recall check · No appointment needed

Accelerator Pedal2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Consequence

If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

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Free recall check · No appointment needed

Structure1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Consequence

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Corrective Action

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for th

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Free recall check · No appointment needed

Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering Rack2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2016 Kia Soul and Soul EV vehicles manufactured January 18, 2014, to September 30, 2015. In the affected vehicles, the adhesive used to secure the steering pinion gear to the steering gear assembly may have insufficient strength, and as a result, the pinion gear may separate from the steering gear assembly.

Consequence

If the pinion gear separates, there would be a loss of steering which could increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and, if necessary, replace the pinion plug that secures the pinion gear. Dealers will also install a set bolt for additional reinforcement. These repairs will be performed free of charge. The recall began on December 8, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC125.

Find Out If We Can Help

Free recall check · No appointment needed

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