2018 Kia Soul Recall

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Frequently Asked Questions

Frequently Asked Questions

7 common questions answered

What are the known NHTSA recalls for a 2018 Kia Soul?
The provided NHTSA data contains 22 recall records related to Kia Soul models; some of these recalls can affect 2018 Kia Soul vehicles depending on engine and build date. Primary components covered in the dataset include steering pinion/pinion plug issues, engine and catalytic-converter overheating risks, accelerator pedal fractures, transmission parking/gear-position software updates, and headliner attachment concerns affecting airbag deployment. Many steering recalls involve the pinion plug or steering gear assembly that could cause loss of steering, while engine and catalytic-converter recalls address overheating, piston damage, and potential fire risk. For authoritative details we reference the NHTSA recall notices and Kia campaign identifiers listed in the official records.
How do I check if my 2018 Kia Soul has an open recall?
You can check for open recalls by entering your VIN at NHTSA.gov or by contacting Nalley Kia; our service team will verify your VIN and recall status free of charge. If you prefer convenience, bring your VIN or vehicle key to Nalley Kia in Lithonia and we will confirm open recalls and recommend remedies at no cost under the manufacturer program. We can also look up your vehicle and book a repair appointment—click to schedule service.
How much does a 2018 Kia Soul recall repair cost?
Manufacturer recall repairs are performed free of charge to the vehicle owner when covered by Kia's recall campaigns. Nalley Kia performs recall work using OEM parts and factory-trained technicians at zero cost under Kia recall policies; unrelated repairs or optional services may carry fees. Ask about current service specials if you need additional maintenance at the same visit, and inquire about our service financing to get necessary work done now and pay later.
Can I get my 2018 Kia Soul recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized dealer to ensure factory-correct parts, software updates, and warranty-compliant procedures, and Nalley Kia is your certified Kia franchise in Lithonia for these services. Independent shops cannot always perform manufacturer-required software updates or register the recall remedy with Kia; for safety and documentation, visit a certified dealer like Nalley Kia. To protect safety, warranty, and resale value, schedule your free recall work at a franchise dealer — click to schedule service today.
How long does a 2018 Kia Soul recall repair take?
Repair times vary by recall: many inspections or software updates take under an hour, while component replacements (steering gear, engine or catalytic converter work) can take several hours to a full day. Nalley Kia provides an estimated time when you arrive or when you schedule appointment, and we will prioritize safety-critical recalls to reduce your downtime. Ask about loaner options or shuttle service when you book your visit; we also offer service financing if additional non-recall work is recommended.
Does an open recall affect my 2018 Kia Soul's trade-in or resale value?
An unresolved recall can negatively affect trade-in offers and buyer confidence because many buyers and dealers check NHTSA records and VIN history before purchase. Having open recalls repaired at an authorized dealer like Nalley Kia in Lithonia protects resale value, ensures documented safety compliance, and removes obstacles during appraisal or sale. When you're ready, use our online trade tool at sell-your-car-online.htm to get an appraisal after recalls are completed.
2018 Kia Soul Recall Summary
The NHTSA records supplied include 22 recall entries related to Kia Soul models; several concern components that may apply to the 2018 Kia Soul such as steering pinion issues, engine and catalytic-converter overheating, accelerator pedal fractures, and transmission/gear-position software updates. Below is a consumer-friendly summary of those recall topics. Data source: NHTSA recall notices and Kia campaign information. These summaries are consumer-friendly interpretations of NHTSA recall notices. For certified, no-cost repairs, contact Nalley Kia in Lithonia and schedule service to have your 2018 Kia Soul inspected and remedied as required by the manufacturer.

Recall Service & Dealership Highlights

Protect Your Resale Value

The best way to preserve the resale and trade-in value of your 2018 Kia Soul is to have any open recalls addressed promptly by a certified franchise dealer. Unresolved recalls can appear on vehicle history reports and may reduce buyer confidence or appraisal offers, especially when the recall involves safety systems like steering, engine reliability, or emissions control. The dataset provided by NHTSA shows multiple records — including steering pinion/pinion plug issues and engine/catalytic-converter campaigns — that, if not remedied, can have direct consequences for safety and marketability. At Nalley Kia in Lithonia we complete recall repairs free of charge using OEM parts, document the work properly with the manufacturer, and provide the paperwork buyers and lenders expect. Serving Lithonia, the surrounding Atlanta communities, and nearby cities like Roswell and Alpharetta, our team helps owners preserve vehicle value while ensuring every recall is resolved to factory standards. If you plan to sell or trade, please schedule service with us and then visit our trade-in page at sell-your-car-online.htm for an up-to-date appraisal.

Safety Risks You Can't Ignore

Addressing recalls quickly safeguards you and other road users from avoidable risks; this is particularly important for the 2018 Kia Soul where NHTSA data highlights hazards such as the potential separation of steering pinion components, accelerator pedal fractures, engine piston damage that could cause stalling, and catalytic converter overheating that may lead to fire. Each of these defects carries a real consequence — loss of steering control, difficulty accelerating, engine stall, or an increased fire risk — any of which can increase the chance of a crash or injury. Nalley Kia treats recall work with urgency and care: our factory-trained technicians use OEM diagnostic tools and parts to make the exact manufacturer repairs required, and recall repairs are completed free of charge under Kia's campaigns. We also document the remedy with the manufacturer so your vehicle's recall history is clean and verifiable. Protect your family and your vehicle; schedule service with Nalley Kia in Lithonia today and ask about current service specials or financing options to cover additional recommended maintenance.

Your Certified Recall Experts

Nalley Kia is a factory-authorized Kia franchise serving Lithonia, GA and the greater Atlanta area, staffed by manufacturer-trained technicians who complete recall repairs to Kia's specifications. Our technicians are trained on Kia recall procedures, use OEM parts and Kia-approved diagnostic equipment, and follow documented steps required by the manufacturer — which independent shops may not be able to provide for software updates or specific factory fixes. Because recall repairs are free when covered by the manufacturer, Nalley Kia performs the work at no charge and updates Kia's records to reflect the remedy. We prioritize safety-critical recalls and can usually confirm your vehicle's recall status in minutes; you can schedule appointment online or call our service team. We proudly serve Lithonia and nearby communities including Decatur and Stonecrest, and we stand ready to protect your vehicle and passengers with accurate, fast recall repair work and clear documentation for peace of mind.

Check Your VIN Today

If you are unsure whether your 2018 Kia Soul has open recalls, the quickest way to get certainty is to check the VIN at NHTSA.gov or bring the vehicle to Nalley Kia for a no-cost VIN check and inspection. Our service advisors will look up NHTSA and Kia records and explain any open campaigns that apply to your specific vehicle configuration and build date. Typical recall procedures range from a short software update to component inspection and replacement; many software or hardware fixes are completed the same day, while more extensive work may require ordering parts — Nalley Kia will provide an accurate time estimate when you schedule service. We also offer service financing if you need to address additional maintenance while recalls are completed, and we will file all manufacturer paperwork so the recall shows as resolved in your vehicle history. Checking the VIN now removes uncertainty and protects safety and value later, so please contact Nalley Kia in Lithonia for a free VIN recall check and next steps.
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Recall Summary

22 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

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Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering7
FREE7 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

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Engine5
FREE5 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence

An engine compartment fire increases the risk of injury.

Corrective Action

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia is currently developing a Knock Sensor Detection System (KSDS) software update, which when available, will be performed by dealers free of charge. The recall is expected to begin January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

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Catalytic Converter3
FREE3 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence

Piston damage may result in an engine stall, increasing the risk of crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Corrective Action

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

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Accelerator Pedal2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Consequence

If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

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Structure1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Consequence

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Corrective Action

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for th

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Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering Rack2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2016 Kia Soul and Soul EV vehicles manufactured January 18, 2014, to September 30, 2015. In the affected vehicles, the adhesive used to secure the steering pinion gear to the steering gear assembly may have insufficient strength, and as a result, the pinion gear may separate from the steering gear assembly.

Consequence

If the pinion gear separates, there would be a loss of steering which could increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and, if necessary, replace the pinion plug that secures the pinion gear. Dealers will also install a set bolt for additional reinforcement. These repairs will be performed free of charge. The recall began on December 8, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC125.

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Free recall check · No appointment needed

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