2018 Kia Soul EV Recall

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Frequently Asked Questions

Frequently Asked Questions

12 common questions answered

What are the known NHTSA recalls for a 2018 Kia Soul EV?
The NHTSA has issued 3 unique recalls affecting the 2018 Kia Soul EV, covering steering and transmission-related systems. Summary: NHTSA records show steering pinion plug issues (possible separation of the pinion gear) and transmission/gear position issues (parking mechanism damage if shifted into Park before the vehicle stops). Why it matters: Steering separation can cause total loss of steering control and transmission/park defects can allow unintended vehicle movement — both increase crash risk. Action: Nalley Kia recommends owners schedule service so factory-trained technicians can inspect and apply free manufacturer remedies.
How do I check if my 2018 Kia Soul EV has an open recall?
You can check your VIN at NHTSA.gov or bring your vehicle to our service center for a free VIN recall check. We will verify NHTSA records and manufacturer bulletins and confirm whether your 2018 Kia Soul EV is affected. To bring your vehicle in, please schedule service and our team will run a complimentary recall status check.
How much does a 2018 Kia Soul EV recall repair cost?
Manufacturer recall repairs for the 2018 Kia Soul EV are performed free of charge under the recall campaign. Nalley Kia will perform the repair using OEM parts at no cost to you when the issue is covered by Kia's recall notices from the NHTSA. If supplemental repairs outside a recall are recommended, we can discuss options and available service financing so you can get the work now and pay later.
Can I get my 2018 Kia Soul EV recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure OEM parts, proper electronic reprogramming, and manufacturer warranty compliance. Nalley Kia's factory-trained technicians use Kia diagnostics and follow official repair instructions — this preserves safety, warranty, and resale value for your 2018 Kia Soul EV. Schedule service with Nalley Kia using our schedule service link so we can apply the free recall remedy correctly.
How long does a 2018 Kia Soul EV recall repair take?
Most recall repairs for steering or transmission software updates or inspections are completed within a few hours, but times vary by repair type and parts availability. Nalley Kia will provide an estimated turnaround when you schedule appointment and can advise on service specials that may reduce downtime. If a part replacement is required, we will order OEM parts and communicate expected timelines; we also offer service financing if a customer prefers payment options.
Does an open recall affect my 2018 Kia Soul EV's trade-in or resale value?
An open recall can negatively impact trade-in offers and buyer confidence because dealers and private buyers often check NHTSA records before purchase. Resolving recalls at Nalley Kia protects resale value and demonstrates the vehicle was maintained with OEM repairs and factory-trained technicians. To protect value, consider using our online appraisal tool at sell-your-car-online.htm after recalls are addressed.
Can I fail a state inspection because of an unresolved 2018 Kia Soul EV recall?
In many states, unresolved safety recalls can result in failed inspections or prevent registration renewal if the defect affects required safety systems. The steering and transmission-related recalls on the 2018 Kia Soul EV could be considered safety issues in inspection contexts, so prompt repair protects legal compliance. Book a free VIN check and schedule service with Nalley Kia to ensure your vehicle meets inspection requirements.
Safety Risks You Can't Ignore
The 2018 Kia Soul EV has NHTSA-documented issues that directly affect steering and parking mechanisms; ignoring these recalls can increase the risk of a crash. Specifically, NHTSA records show steering pinion plug concerns that may allow the pinion gear to separate from the steering gear assembly, which can cause a loss of steering, and transmission/gear position issues where shifting into Park too early can damage the parking mechanism and allow unintended vehicle movement. Nalley Kia treats these defects with the urgency they deserve: our factory-trained technicians inspect components, secure or replace steering gear assemblies when necessary, and apply ECU updates or software fixes for transmission and gear-position faults—always at no charge under the manufacturer's recall. Beyond immediate safety, unresolved recalls can impact insurance claims and liability; insurers may scrutinize whether required recalls were addressed following an incident. Nalley Kia prioritizes customer safety using OEM parts, manufacturer diagnostics, and recall-specific service procedures so your 2018 Kia Soul EV is returned to safe, factory-intended condition.
Your Certified Recall Experts
Nalley Kia in Lithonia, GA is a certified Kia franchise dealer staffed with factory-trained technicians who use OEM diagnostic tools and genuine parts to complete recall repairs correctly and efficiently. If NHTSA data shows your 2018 Kia Soul EV requires inspection or remediation, our team follows Kia service bulletins and remembers that recall repairs are free through the manufacturer. We serve Lithonia and surrounding communities including Decatur, Stonecrest, Conyers, and the greater Atlanta area, and we understand local registration and inspection requirements. Trust Nalley Kia for recall work because independent shops cannot always access manufacturer software updates or warranty-level parts traceability. Book a complimentary VIN check and schedule appointment today; be sure to review available service specials and ask about service financing to help you get any non-recall maintenance done on a schedule that works for you.
Check Your VIN Today
Checking your VIN is the fastest way to know if your 2018 Kia Soul EV has an open recall, and Nalley Kia will perform this check free of charge. You can verify recall status at NHTSA.gov, or bring your VIN to our service drive and we will cross-check NHTSA records and Kia campaign notices on your behalf. Typical recall visits may include an ECU software update, inspection and securing of the pinion plug, or steering gear assembly replacement; most procedures are completed within a few hours depending on parts availability. Even if you’re unsure whether a recall applies, we recommend you schedule service so our technicians can confirm and complete any necessary work for free. For convenience, ask about our service specials at service specials and inquire about service financing to spread any unrelated maintenance costs over time.
Protect Your Resale Value
Unresolved recalls can depress trade-in and resale values because many buyers and dealers review NHTSA recall histories before purchase. For owners of the 2018 Kia Soul EV, addressing recalls at Nalley Kia ensures repairs are documented and performed with OEM parts by factory-trained technicians—evidence that your vehicle was maintained to manufacturer standards. A completed recall may remove a negotiation point and help maintain stronger trade-in offers. After recall repairs, consider using our online appraisal tool at sell-your-car-online.htm to get a current trade-in estimate. Nalley Kia documents all recall work on official service records, which supports stronger resale value and buyer confidence.
2018 Kia Soul EV Recall Summary
These recall details are based on NHTSA records. If your 2018 Kia Soul EV is listed here, please schedule service with Nalley Kia in Lithonia, GA so our certified technicians can complete the free repair and return your vehicle to safe operation.

Recall Repair & Dealer Highlights

Safety Risks You Can't Ignore

The 2018 Kia Soul EV has NHTSA-documented issues that directly affect steering and parking mechanisms; ignoring these recalls can increase the risk of a crash. Specifically, NHTSA records show steering pinion plug concerns that may allow the pinion gear to separate from the steering gear assembly, which can cause a loss of steering, and transmission/gear position issues where shifting into Park too early can damage the parking mechanism and allow unintended vehicle movement. Nalley Kia treats these defects with the urgency they deserve: our factory-trained technicians inspect components, secure or replace steering gear assemblies when necessary, and apply ECU updates or software fixes for transmission and gear-position faults—always at no charge under the manufacturer's recall. Beyond immediate safety, unresolved recalls can impact insurance claims and liability; insurers may scrutinize whether required recalls were addressed following an incident. Nalley Kia prioritizes customer safety using OEM parts, manufacturer diagnostics, and recall-specific service procedures so your 2018 Kia Soul EV is returned to safe, factory-intended condition.

Your Certified Recall Experts

Nalley Kia in Lithonia, GA is a certified Kia franchise dealer staffed with factory-trained technicians who use OEM diagnostic tools and genuine parts to complete recall repairs correctly and efficiently. If NHTSA data shows your 2018 Kia Soul EV requires inspection or remediation, our team follows Kia service bulletins and remembers that recall repairs are free through the manufacturer. We serve Lithonia and surrounding communities including Decatur, Stonecrest, Conyers, and the greater Atlanta area, and we understand local registration and inspection requirements. Trust Nalley Kia for recall work because independent shops cannot always access manufacturer software updates or warranty-level parts traceability. Book a complimentary VIN check and schedule appointment today; be sure to review available service specials and ask about service financing to help you get any non-recall maintenance done on a schedule that works for you.

Check Your VIN Today

Checking your VIN is the fastest way to know if your 2018 Kia Soul EV has an open recall, and Nalley Kia will perform this check free of charge. You can verify recall status at NHTSA.gov, or bring your VIN to our service drive and we will cross-check NHTSA records and Kia campaign notices on your behalf. Typical recall visits may include an ECU software update, inspection and securing of the pinion plug, or steering gear assembly replacement; most procedures are completed within a few hours depending on parts availability. Even if you’re unsure whether a recall applies, we recommend you schedule service so our technicians can confirm and complete any necessary work for free. For convenience, ask about our service specials at service specials and inquire about service financing to spread any unrelated maintenance costs over time.

Protect Your Resale Value

Unresolved recalls can depress trade-in and resale values because many buyers and dealers review NHTSA recall histories before purchase. For owners of the 2018 Kia Soul EV, addressing recalls at Nalley Kia ensures repairs are documented and performed with OEM parts by factory-trained technicians—evidence that your vehicle was maintained to manufacturer standards. A completed recall may remove a negotiation point and help maintain stronger trade-in offers. After recall repairs, consider using our online appraisal tool at sell-your-car-online.htm to get a current trade-in estimate. Nalley Kia documents all recall work on official service records, which supports stronger resale value and buyer confidence.

Recall Summary

4 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed