2017 Kia Soul EV Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2017 Kia Soul EV?
The NHTSA database shows 4 recall entries related to this vehicle in our records, impacting the transmission/parking mechanism and the steering pinion plug (recall campaigns SC191 and SC155). These recalls involve a parking mechanism/gear position issue (which can allow unintended vehicle movement) and a steering pinion plug that could allow the pinion gear to separate and lead to loss of steering. Nalley Kia recommends you verify applicability by VIN and schedule service if your VIN is affected; recall repairs are performed free of charge at our dealership.
How do I check if my 2017 Kia Soul EV has an open recall?
You should check your VIN on NHTSA.gov or bring your vehicle to Nalley Kia and we will check your VIN free of charge. Visit the NHTSA recall lookup with your 17-character VIN, or let our factory-trained technicians confirm status when you schedule service. We can also explain any applicable recall campaigns (SC191 and SC155) and arrange a convenient appointment.
How much does a 2017 Kia Soul EV recall repair cost?
Manufacturer recall repairs are free of charge to the vehicle owner when performed at an authorized dealer. Kia-authorized recall work for issues like the parking mechanism or steering pinion plug will be completed at no cost under the recall program; Nalley Kia uses OEM parts and factory diagnostic tools. If you need help getting to the dealership, ask about our service financing options so you can get service now and pay later.
Can I get my 2017 Kia Soul EV recall fixed at an independent shop or do I need a dealer?
Recall repairs should be performed at an authorized Kia dealer to ensure free, correct completion using OEM parts and factory software updates. An independent shop cannot always access manufacturer software updates or warranty recall parts; Nalley Kia’s factory-trained technicians have the exact tools and parts required for campaigns like SC191 and SC155. For safety and warranty protection, bring your vehicle to Nalley Kia — your local certified Kia dealer — and schedule appointment today.
How long does a 2017 Kia Soul EV recall repair take?
Most recall repairs, including software updates for the parking mechanism or inspections/repairs for steering, are often completed within a few hours to a day depending on parts availability. Nalley Kia will provide an estimated turnaround when you schedule service; urgent safety recalls are prioritized and we offer loaner options when available. Always call ahead and check our current service specials at service specials before your appointment.
Does an open recall affect my 2017 Kia Soul EV's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in and resale value because many buyers and dealers check NHTSA records and VIN history before purchase. Having recalls completed at Nalley Kia protects your vehicle’s value and provides documentation of completed manufacturer repairs; you can get an appraisal at our trade page sell your car online. Resolving recalls also avoids potential insurance or inspection complications and improves buyer confidence at sale time.
Can I fail a state inspection because of an unresolved 2017 Kia Soul EV recall?
Some safety-related recalls can affect state inspection outcomes if they impact required safety systems; unresolved recalls that compromise steering or parking could be problematic. To avoid inspection or registration issues, bring your vehicle to Nalley Kia to confirm and complete any open recall work free of charge. Our service team can advise on local inspection rules for Lithonia, GA and the greater Atlanta area and help you schedule appointment as needed.
2017 Kia Soul EV Recall Summary
These summaries are based on NHTSA records; owners can contact Kia customer service at 1-800-333-4542 for more information. Nalley Kia in Lithonia, GA will complete applicable recall repairs at no cost — schedule service today to protect safety and vehicle value.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2017 Kia Soul EV can be affected by recalls that pose immediate safety risks; our records note issues with the parking mechanism/gear position system and the steering pinion plug that may cause unintended movement or loss of steering. Ignoring these recalls increases the risk of crash or injury, and could negatively affect insurance claims or liability in an accident. Nalley Kia’s priority is safety: our factory-trained technicians will inspect your vehicle, secure or replace the steering gear assembly where needed, and update electronic control unit software to correct parking mechanism concerns. All recall repairs associated with campaigns SC155 and SC191 are completed free of charge by authorized Kia dealers, and Nalley Kia uses genuine OEM parts and Kia-approved procedures to restore your vehicle to factory safety standards. We advise scheduling service promptly — click to schedule service — and ask about our service financing to get repairs done now and pay later.

Your Certified Recall Experts

Nalley Kia is a full-service Kia franchise serving Lithonia, Decatur, Conyers and the greater Atlanta area, and we are uniquely qualified to perform recall repairs correctly and quickly. Our technicians are factory-trained and certified, using OEM diagnostic tools and Kia software to apply updates like the ECU software patch for SC191 or to inspect and secure the steering pinion plug under SC155. Recall repairs are performed at no cost under Kia’s manufacturer program, and our service advisors explain each step and provide documentation showing the remedy — important for future resale and vehicle history. We maintain strict quality standards, genuine Kia parts inventory, and direct OEM support so recall work is permanent and traceable. Protect your family and your vehicle by letting Nalley Kia complete recalls at your local certified Kia dealer; you can schedule service online and view our current service specials.

Next Steps for Owners

Check your 2017 Kia Soul EV VIN on NHTSA.gov or bring your VIN to Nalley Kia and we will verify open recalls for free; the NHTSA lookup and our service team will confirm whether campaigns SC191 and SC155 apply to your exact VIN. If an open recall is found, expect either a software update to the electronic control unit or a steering gear inspection/repair — most work is completed within a few hours to a day depending on parts. When you arrive, our advisors will outline the repair, provide a time estimate, and give you written confirmation that the recall work was completed. Even if you’re unsure whether you have an open recall, please schedule appointment—we’ll check at no charge and prioritize safety. Nalley Kia also offers service financing to help you manage any non-recall repairs immediately while recall remedies remain free.

Protect Your Resale Value

Unresolved recalls on a 2017 Kia Soul EV can reduce trade-in offers and buyer confidence, because many dealers, lenders and private buyers review NHTSA records and VIN history before a sale. Getting recall work completed at Nalley Kia documents that manufacturer-required repairs were done with OEM parts and approved procedures, preserving resale value and eliminating bargaining points tied to safety concerns. Our dealership provides detailed service records after completing campaigns like SC191 and SC155 so you can present proof of compliance to prospective buyers or appraisers. If you’re considering selling or trading, start with a free VIN recall check and then get repairs done at no cost; you can use our online appraisal tool at sell your car online to estimate current value once recalls are resolved. Serving Lithonia and surrounding communities, Nalley Kia helps you keep your vehicle safe and valuable.
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Recall Summary

4 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

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