2016 Kia Soul Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2016 Kia Soul?
The NHTSA has listed 22 recall campaigns affecting the 2016 Kia Soul, covering steering, engine, catalytic converter, accelerator pedal, transmission systems, and structural items. Key issues include pinion plug/steering gear concerns that can cause loss of steering, catalytic converter overheating that can damage pistons and risk fire, and transmission/gear park software updates for certain EV models. All recall repairs are performed free of charge by Kia-authorized dealers using OEM parts and factory-trained technicians.
How do I check if my 2016 Kia Soul has an open recall?
You can check recalls by entering your VIN at NHTSA.gov or bring your vehicle to Nalley Kia and we will check for free. If you prefer, call Kia customer service at 1-800-333-4542 or contact Nalley Kia service and we’ll verify open recalls and advise next steps. To book a visit, schedule service online and our team will confirm any NHTSA-listed campaigns for your VIN.
How much does a 2016 Kia Soul recall repair cost?
Manufacturer recall repairs for the 2016 Kia Soul are performed at no cost to the owner. Nalley Kia will perform all NHTSA recall repairs free of charge using OEM parts and factory-trained technicians; there is no charge for covered repair work. If unrelated repairs are identified, ask about our service specials (service specials) and service financing options to help with payment.
Can I get my 2016 Kia Soul recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized dealer to ensure OEM parts, manufacturer software updates, and warranty-preserving procedures; Nalley Kia is your local certified Kia dealer for Lithonia and the Atlanta area. Independent shops may not have manufacturer diagnostic tools, software updates, or the authority to perform factory recall completions recorded to the vehicle’s service history. For safety and compliance, schedule an appointment with Nalley Kia to confirm and complete any open recall work: schedule appointment.
How long does a 2016 Kia Soul recall repair take?
Repair time varies by recall: many software updates or inspections can be completed the same day, while part replacements may take longer; typical recall jobs range from 30 minutes to a few hours. Nalley Kia’s factory-trained technicians use OEM tools to diagnose and prioritize repairs; we’ll give you an estimated turnaround when you schedule service. If your vehicle requires a loaner or extended work, ask about appointment planning and service specials to minimize inconvenience.
Does an open recall affect my 2016 Kia Soul's trade-in or resale value?
Yes — unresolved recalls can negatively impact trade-in offers and private-sale value because buyers and dealers check NHTSA records and vehicle history for open recalls. Resolving recalls at Nalley Kia protects resale value and signals the vehicle was maintained with OEM repairs; visit our trade-in page to see how recall completion can improve appraisal: sell your car online. Getting recalls fixed is free, and it preserves safety, marketability, and potential insurance or inspection outcomes.
Can I fail a state inspection because of an unresolved 2016 Kia Soul recall?
While not every state inspection is automatically failed for open recalls, certain safety-related recalls (for steering, engine fire risk, or accelerator pedal defects) can cause failed inspections or may be flagged during safety checks. Addressing recalls promptly at Nalley Kia eliminates inspection risk and ensures your vehicle meets manufacturer and safety standards for Georgia and nearby states. If you’re unsure, schedule service and our team will verify open recalls and provide repair guidance and service financing options if additional maintenance is needed.
2016 Kia Soul Recall Summary
Data above is sourced from NHTSA records. Nalley Kia in Lithonia, GA performs all recall repairs free of charge using OEM parts and factory-trained technicians—please schedule service today to protect safety and vehicle value.

Recall Service & Dealership Highlights

Recall Summary

22 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

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Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

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Free recall check · No appointment needed

Steering7
FREE7 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

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Engine5
FREE5 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence

An engine compartment fire increases the risk of injury.

Corrective Action

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia is currently developing a Knock Sensor Detection System (KSDS) software update, which when available, will be performed by dealers free of charge. The recall is expected to begin January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

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Catalytic Converter3
FREE3 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

Consequence

Piston damage may result in an engine stall, increasing the risk of crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Corrective Action

Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

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Accelerator Pedal2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Consequence

If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

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Structure1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Consequence

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Corrective Action

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for th

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Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering Rack2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain model year 2014-2016 Kia Soul and Soul EV vehicles manufactured January 18, 2014, to September 30, 2015. In the affected vehicles, the adhesive used to secure the steering pinion gear to the steering gear assembly may have insufficient strength, and as a result, the pinion gear may separate from the steering gear assembly.

Consequence

If the pinion gear separates, there would be a loss of steering which could increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and, if necessary, replace the pinion plug that secures the pinion gear. Dealers will also install a set bolt for additional reinforcement. These repairs will be performed free of charge. The recall began on December 8, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC125.

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Free recall check · No appointment needed