2016 Kia Soul EV Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2016 Kia Soul EV?
The NHTSA lists four recall entries affecting the 2016 Kia Soul EV: two steering recalls (SC155) and two transmission/gear-position recalls (SC191). Issue summary: steering pinion plug defects can allow the pinion gear to separate and cause a loss of steering; transmission/park mechanism defects can allow unintended vehicle movement if parked before fully stopped. Remedy: Kia will notify owners and dealers will inspect, secure or replace steering components, and update ECU software for transmission issues, all free of charge.
How do I check if my 2016 Kia Soul EV has an open recall?
You can check recalls by entering your VIN at NHTSA.gov or by contacting Kia customer service; the NHTSA database is the authoritative source for recall status. Nalley Kia can also check your VIN and confirm open campaigns at no charge—call us or bring the vehicle in and we will verify recall status using OEM diagnostic tools. If you need a repair, you can schedule service online and ask about our service financing options so you can get repairs now and pay later.
How much does a 2016 Kia Soul EV recall repair cost?
Recall repairs for the 2016 Kia Soul EV are free of charge when performed under the manufacturer recall program. Kia-authorized dealers will perform the inspection and required repair or software update at no cost to the owner; Nalley Kia uses OEM parts and factory-trained technicians for every recall repair. Check current offers and coupons on our service specials page for related maintenance savings, and contact us for details about complimentary recall work.
Can I get my 2016 Kia Soul EV recall fixed at an independent shop or do I need a dealer?
Manufacturer recall repairs must be performed by an authorized dealer to ensure the correct OEM parts, software updates, and warranty protections are applied. Independent shops may not have OEM software access or the factory diagnostic tools required to update the ECU for recall SC191 or to properly inspect and secure steering components under SC155. For safe, guaranteed repairs, book a trusted appointment with Nalley Kia—use our schedule service link so factory-trained technicians can complete the recall correctly.
How long does a 2016 Kia Soul EV recall repair take?
Most recall repairs for the 2016 Kia Soul EV are completed in a single visit, typically ranging from one to a few hours depending on the campaign and parts availability. Steering inspections or replacements may take longer if a steering gear assembly is required; ECU software updates for transmission/gear-position can often be completed quickly. To minimize wait time, schedule service with Nalley Kia in Lithonia, and check current lead times and any mobility assistance options when you call.
Does an open recall affect my 2016 Kia Soul EV's trade-in or resale value?
Yes—unresolved recalls can reduce trade-in and resale value because many buyers and dealers verify NHTSA records before purchase. Getting recalls remedied at Nalley Kia protects vehicle value, documents the completed work with OEM records, and improves buyer confidence when you use our trade-in/appraisal service. If you plan to sell or trade, resolving open recalls preserves resale value and avoids delays during inspections and appraisal processes.
Can I fail a state inspection because of an unresolved 2016 Kia Soul EV recall?
An open recall itself is not always an automatic inspection failure, but safety-related recalls—like steering or parking mechanism defects—can result in failed safety checks depending on state rules. Driving with unresolved safety recalls may affect insurance claims and could be flagged during registration or inspection in some jurisdictions, so it’s best to have recalls addressed promptly. Nalley Kia in Lithonia offers free recall verification and repairs; schedule appointment and ask about our service financing to manage any additional maintenance cost.
2016 Kia Soul EV Recall Summary
The National Highway Traffic Safety Administration (NHTSA) records show four recall entries affecting the 2016 Kia Soul EV; Nalley Kia in Lithonia, GA, provides free recall repairs and verification. To protect safety and value, please schedule service today or contact us through https://www.nalleykia.com for assistance.

Recall Service & Dealership Highlights

Recall Summary

4 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed