2015 Kia Soul EV Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2015 Kia Soul EV?
The NHTSA has issued 4 recalls affecting the 2015 Kia Soul EV: two entries for steering and two for parking/gear-position issues that can affect vehicle movement or steering control. Specifically, recalls include a steering pinion plug issue (SC155) that can cause loss of steering, and a parking/gear-position software issue (SC191) that can damage the parking mechanism if the vehicle is shifted into Park before stopping. These recalls were announced by Kia and are recorded in the NHTSA database; repairs are handled by dealers free of charge under the manufacturer program.
How do I check if my 2015 Kia Soul EV has an open recall?
You can check your VIN on the NHTSA website or bring your vehicle to Nalley Kia and we will check recalls for free. If you prefer to verify online, visit NHTSA.gov and enter your VIN; alternately, call Kia customer service at 1-800-333-4542 or contact Nalley Kia so our service team can confirm open campaigns and advise next steps. We also recommend you schedule service with Nalley Kia if you find an open recall — our service financing options make it easy to get repairs now and pay later.
How much does a 2015 Kia Soul EV recall repair cost?
Recall repairs for the 2015 Kia Soul EV are free of charge when performed under the manufacturer's recall program at a certified Kia dealer. Kia-authorized dealers perform the repair at no cost to the owner, including parts, labor, and required software updates or steering inspections; Nalley Kia will not charge for recall campaigns like SC155 or SC191. If you need additional, non-recall services, ask about our current service specials and financing options to help manage any out-of-pocket work.
Can I get my 2015 Kia Soul EV recall fixed at an independent shop or do I need a dealer?
Manufacturer recall repairs must be completed by an authorized dealer to ensure the factory corrective action, software updates, and OEM parts are used correctly. Independent shops may not have access to Kia’s required software updates, OEM parts, or the factory diagnostic tools needed to complete certain recall repairs—especially software updates like SC191 or steering assembly inspections under SC155. For safety and warranty integrity, contact Nalley Kia to schedule service — we provide factory-trained technicians and OEM tools to complete recall work properly.
How long does a 2015 Kia Soul EV recall repair take?
Typical recall repairs range from a short software update (under an hour) to an inspection and possible steering gear replacement which can take several hours; most visits are completed same day or within one business day. The SC191 parking mechanism software update is usually fast, while the SC155 steering inspection may require more time if parts replacement is necessary; Nalley Kia will give an estimated turnaround when you arrive or when you schedule appointment. If you need a loaner or shuttle, ask our service team when booking — and remember, recall work is free and we offer service financing for non-covered items so you can get safe repairs now and pay later.
Does an open recall affect my 2015 Kia Soul EV's trade-in or resale value?
Yes — unresolved recalls can reduce trade-in offers and may be flagged by potential buyers or dealers during appraisal. Some buyers and dealerships will discount value or refuse purchase until manufacturer recalls like SC155 or SC191 are completed; getting recalls resolved at Nalley Kia protects your vehicle’s value and provides proof of completed factory repairs. When you’re ready to sell or trade, use our online appraisal at sell your car online and bring documentation of recall repairs completed by Nalley Kia to maximize the vehicle’s marketability.
Can I fail a state inspection because of an unresolved 2015 Kia Soul EV recall?
Open recalls themselves are not always automatic inspection failures, but safety-related recalls—such as steering defects—can lead to failed inspections or registration issues depending on state rules. Because SC155 affects steering and SC191 affects parking/gear position safety, leaving them unaddressed could result in inspection or insurance complications in some jurisdictions; resolving recalls removes that risk. Contact Nalley Kia to schedule service and get official recall repairs completed by factory-trained technicians to ensure your vehicle meets safety and inspection standards.
2015 Kia Soul EV Recall Summary
These recall details are sourced from NHTSA records and Kia recall notices. To protect safety and value, contact Nalley Kia in Lithonia, GA to schedule service for your 2015 Kia Soul EV — recall repairs are performed free by factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Recall Summary

4 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed

Steering2
FREE2 OPEN RECALLS

Defect

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

Consequence

If the pinion gear separates, steering will be lost, increasing the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Find Out If We Can Help

Free recall check · No appointment needed

Transmission Gear Position Indication1
FREE1 OPEN RECALL

Defect

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Corrective Action

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Find Out If We Can Help

Free recall check · No appointment needed